All returned items MUST be in a condition so they can be re sold. They should be returned in the original packaging and not have been worn, washed, damaged or have had the tags removed.
We deem faulty items as having a manufacturing fault or hidden defect which was present at the time of delivery. An item is not considered faulty if it has become damaged because of wear and tear, misuse or accidental damage
We reserve the right to withhold any exchange, credit or refund if a returned item is: visibly worn out; damaged; marked; washed; smells of smoke, aftershave, perfume, deodorant or washing powder; or in a condition that is not suitable for re sale.
For any Non-UK customers wishing to return an item should mark the parcel as “Returned Items” to avoid customs charges. We are not liable for customs charges on returned orders and may charge these back to the customer if necessary.
Every order placed before 1pm Monday-Friday will be despatched on the same day via the method of your choice below. All orders placed after 1pm Monday-Thursday will be despatched on the next working day. All orders placed after 1pm on the Friday and through the weekend will be despatched on the following Monday. All orders placed during bank holidays will be despatched on the next working day.
Standard UK delivery on orders over £40.00: FREE (3-5 working days)
Standard UK delivery on orders of £40.00 or less: £3.50 (3-5 working days)
Next Day Tracked UK Delivery: £5.95 (1 working day)
Royal Mail International Tracked: £12.45 (3 -7 working days)